Build it once. Then somebody owns it.
A one-time build fee for the part that makes the agent yours, then a monthly that covers the minutes, the hosting and the person who tunes it against your real transcripts.
Line One
1–3 trucks
One agent, one number, one calendar. The version that stops you losing the after-hours call.
plus a $1,500 one-time build
750 min included · $0.55/min after
- Front Desk or Overflow — your pick
- One phone number
- One integration
- One booking calendar
- Monthly tuning session
- Full transcripts and recordings
- Email support, two business days
Full Crew
Most take this4–15 trucks
Inbound covered properly, plus the one outbound play that pays for the whole thing.
plus a $3,500 one-time build
2,500 min included · $0.45/min after
- Front Desk and Overflow
- One outbound agent of your choice
- Up to three phone numbers
- Three integrations
- Multi-technician dispatch rules and capacity logic
- Monthly tuning plus transcript review
- Shared Slack channel
Dispatch
15+ trucks, multi-location
All five agents across every location and brand, tuned weekly against your real call quality.
plus a $7,500 one-time build
8,000 min included · $0.35/min after
- All five agents
- Unlimited numbers, multi-location and multi-brand routing
- Unlimited integrations, including custom builds
- Weekly tuning and call-QA scorecards
- Custom routing and escalation logic per location
- Dedicated Slack channel, four-hour response SLA
- Quarterly business review with the numbers
Side by side
| Feature | Line One | Full Crew | Dispatch |
|---|---|---|---|
| Best for | 1–3 trucks | 4–15 trucks | 15+ trucks, multi-location |
| One-time build | $1,500 | $3,500 | $7,500 |
| Monthly | $450 | $1,200 | $2,800 |
| Minutes included | 750 min | 2,500 min | 8,000 min |
| Overage | $0.55/min | $0.45/min | $0.35/min |
| What's included |
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The 30-day pilot
$1,000Credited in full against your build fee if you continue.
There is exactly one objection that matters in this category: what if it sounds like a robot and embarrasses us in front of a customer. You cannot answer that with a case study, so we do not try. One agent, one number, thirty days on your real calls. You read every transcript. If you do not like what you read, you walk away having spent a thousand dollars finding out.
Start a pilotWhat you get
- One agent, built on your real scripts and price bands
- One number, live on real calls for 30 days
- Every transcript, in a shared doc, from day one
- A written readout at the end: what it caught, what it cost, what it booked
- The full $1,000 credited if you go ahead
How the money actually works
Minutes are billed at cost-plus, and we show you the cost
The market standard in this category is to resell voice minutes at $1–$3 and never mention the underlying rate, which sits between $0.10 and $0.30 all-in. Our overage is $0.35–$0.55 depending on tier. That is a real margin and we are not pretending otherwise — it is just a fifth of what the quiet version charges.
The build fee is not a deposit
It pays for discovery, conversation design, integration work and the testing week. It is the part that makes the agent yours rather than a template with your company name in a variable.
No annual lock-in
Month to month after the build, thirty days' notice. If it stops earning, stop paying for it. An agency that needs a twelve-month contract to keep you is telling you something.
What you'll actually spend
A four-truck shop taking roughly 400 calls a month at three minutes each uses about 1,200 minutes. On Full Crew that is inside the bundle: $1,200 a month, all in, plus the one-time build.
What is your phone costing you?
The default missed-call rate below is the home services industry benchmark. Move the sliders to your numbers.
27% is the home services benchmark
Booked revenue you never see
$283,046
a year
- Calls missed a week
- 32
- Calls missed a year
- 1,685
- Jobs that never happened
- 590
Booked revenue, not profit. Assumes a recovered call converts at the same rate as one your team answers, which is conservative — after-hours emergency calls typically convert higher.
Get this number properly measuredMoney questions.
The rest are on the homepage.
How is this different from the AI already in ServiceTitan or Housecall Pro?
Those are good products and if the bundled version covers you, use it. The difference is scope and ownership. Theirs is configured inside one platform. Ours is built around your scripts, your price bands, your rota and your whole stack — and somebody tunes it every week against your actual transcripts instead of leaving it in a settings tab.
Who owns the recordings and transcripts?
You do. They live in your CRM and you can export the lot at any time. If you leave, you take them with you and we delete our copy.
How long until it pays for itself?
For most shops it is the first month, and the maths is not clever — one recovered emergency job at a $700 ticket covers Line One's monthly outright. Use the calculator on the packages page with your own numbers rather than taking that on faith.
What do you need from us to start?
Two weeks of call recordings, your price bands, your service area, your on-call rota, and one person who can answer questions for about three hours total across the fortnight. That is genuinely it.
Your phone is ringing right now.
Somebody is deciding whether to wait for your voicemail or call the next company. Fifteen minutes, and we will tell you exactly what that is costing you.